Quality Management is a multidimensional issue, covering more than just verification that a finished product / service meets certain expectation. As a regulatory standard quality management requires a system for controlling, monitoring and verifying any activity or process that could affect product / service conformance.
A quality management system according to ISO 9001 forms an ideal basis for organization of all sizes both on the national and international level to demonstrate their expertise and efficiency. This standard is based on a number of quality management principles including a strong customer focus, motivation and implication of the top management, process approach and continual improvement.
Benefit of quality management system implementation :
- Continuous quality assurance
- Image enhancement
- Identification of potential improvements
- Meet customer requirements and regulation
- Enhances competitiveness
- Minimizes risk
- Cost effectiveness through improvement